They send a mail as response for a previous Kotaku Post cause there the editor wrote:
"Normally never purchase a Mad Catz product".In the response Mad Catz Global PR & Comms Manager wrote that right now they have grown as enterprise and they ask for a chance! - Humility in market? Such raaaare thing dude.
I think this is pretty cool for an enterprise to do.
Unfortunately I do not know their products to say anything, but I do know something about people, and when someone ask for a chance to do something RIGHT and if you can give a chance...
Anyway, here it goes a piece of the mail.
"Rock Band range is a prime example. Take the Fender Bass: We proudly display a sticker on the packaging informing customers that the Strum Bar has been quality tested to 2.5 million cycles (That's 1.5 million more than official!). All the products are of course licensed by Harmonix and fender. If you still doubt the quality, how about this: Mad Catz will be the ONLY SHOW IN TOWN making the OFFICIAL Cymbal Packs for the Rock Band 2 Drum Kit, no one else will be making them, just us! With a product and a range this important, do you think Harmonix would let us go ahead if they had any doubts at all on the quality?
I know you may find this all hard to believe but I've always felt that the best way to change a persons mind on the product is to make good product and let them see for themselves. No PR bull, no more talk, just play and see for youself. All I ask is that you give us a chance to prove how much we've grown as a company.
To that end, I suggest the following. Please feel free to print this email on your site, we have nothing to hide. If anyone has an issue with the products or questions to ask, feel free to email me at: email@example.com , we're listening and here to help."